Comité de la Démarche Accessible - CDA
Activities and services
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Request a travel document
Apply for a travel document to travel outside France.
Renew your residence permit
Apply for a new residence permit on the Étrangers en France (ANEF) website when your card expires.
Driver's licence exchange
Find out how to exchange a foreign driving license for a valid French license.
Apply for social housing (HLM)
Apply for social housing (HLM) with a rent adapted to your income.
Register with France Travail (Pôle emploi)
A public service to help you find a job or receive unemployment benefit
Managing my housing budget
Know how to organize housing expenses and save money
Declare and pay your income taxes
When and how to declare income, pay taxes, and receive a tax notice.
Apply for French nationality
Apply for naturalization by decree to become a French citizen.
Apply for the RSA
What is Active Solidarity Income? Who can receive this financial assistance? How to do?
The family reunification process
You wish to bring your family to France to live with you.
Applying for child benefit
If you have two children (or more), you can apply for financial assistance from the CAF (family allowance).
Applying for the European Qualifications Passport for Refugees (EQPR)
The EQPR allows you to certify your academic and professional skills if you no longer have your diplomas.
Getting your residence permit
How to apply for and retrieve the definitive residence permit.
Applying to university
Find out how to join a university to study in France.
Get the VISALE guarantee
VISALE allows to have a guarantor for your future accommodation.
Apply for a “right to account”
If a bank refuses to open a bank account, you can apply to the Banque de France to help you
Prosecuting the criminals of your country
Prosecute the perpetrators of genocide or other serious human rights violations.
Becoming a self-entrepreneur
Find out how to create your auto-entrepreneur status and declare your activity.
Get your Vitale card
The carte Vitale is issued for free to anyone who benefits from health insurance.
Use your personal training account (CPF)
Find out how to access your Personal Training Account (CPF) and register for training.
Obtain an official translation of a document
Find out how to find a certified translator in your language near you and how to contact them.
Accessing a psychological care centre
Medical-psychological centres (CMP) offer consultations with health specialists.
Obtain complementary health insurance
The complementary health insurance (ex-CMU-C) allows you not to pay for medical care in advance.
Do a health check-up
The Health Prevention Examination (EPS) is a free medical appointment to examine your health.
Make an appointment with a social worker
A social worker can advise you and help you with your procedures.
Find a job or training with France Travail
Find training or work that suits you with France Travail (Pôle emploi).
Access legal aid
Low-income people can obtain a full or partial payment of their legal costs (lawyer...)
Have a foreign diploma recognized in France (ENIC-NARIC)
Have your foreign diploma recognized to resume your studies in France or to find a job
Open a bank account
Find out how to open a checking account at a banking institution.
Choose your attending doctor
Declaring an attending doctor allows better medical monitoring and reimbursement
Getting divorced in France
Find out how to go through the divorce procedure in France to separate from your spouse
Getting married in France
Everything you need to know about the marriage process in France.
Make a medical appointment on Doctolib
Make an appointment with a general practitioner, a specialist, or healthcare professionals
Entering into a civil partnership in France (PACS)
Understand everything about the PACS which is a more flexible contract than marriage between two adults.
Travel to your country of origin
Find out how to obtain a "safe conduct" document allowing you to travel to your country of origin.
Register and request assistance from CAF
CAF provides financial assistance in different life situations. Find out how to register and apply.
Request the transport solidarity reduction in Île-de-France
50% discount or free subscription for transport in Île-de-France, on the Navigo Pass
Be helped in your procedures near you
Go to a France Services counter so that an agent can help you with your procedures.
Make a DAHO or DALO request
Request an emergency accommodation (DAHO) or housing (DALO) when your first applications failed.
Apply for the activity bonus (prime d'activité)
The activity bonus is financial assistance paid by CAF to people with low incomes.
Dealing with the death of a loved one
Find out what to do in the weeks following the death of a loved one.
Enroll your children in school
Understand everything about the French school system and the steps to enroll your children in school.
Applying for disability benefits from the MDPH
Find out how to apply for MDPH assistance or benefits in the event of a disability
Scanning a document
Find out how to "scan" (or "digitize") a document.
Take the driving test with a driving school
Everything you need to know about taking the code and the driving licence (B licence) with the help of a driving school.
Take a Covid-19 test
Which Covid-19 test to choose, where to do it, what are the next steps depending on the results?
Find your family with the international network "Restoring family links"
For people who have lost contact with family members abroad.
Obtain temporary protection
Requirements andsteps to obtain temporary protection in France
Finding an on-duty pharmacy
Learn how to find a pharmacy that is open in the evening, at night, on Sundays or during a public holiday.
Get emergency accommodation by calling 115
Emergency number to be admitted free of charge to an emergency accommodation centre
Buy a tax stamp
Find out how to buy a tax stamp, necessary for obtaining some official documents.
Going to emergency
Find the nearest emergency services, find out how they treat you...
Open a mobile line
Find out how to open a line in France by paying for a mobile plan with an operator.
Make your quarterly declaration to the CAF
Find out how to declare your resources every 3 months to the CAF.
Take the driving license test as a free candidate
Everything you need to know about taking the code and the driving licence (B licence) as an independent candidate.
Get help from France Travail to pay for your driving license
The Pôle emploi driving licence grant (category B) can help you pay for the training and the test.
Connect to a website with FranceConnect
This service allows you to connect to sites for free with a single account that you already have.
Buy a car
How and where to buy a new or used car, register and insure it, technical inspections...
Register a car
Find out how to get the registration certificate, which is like your car's identity card
Ask for the production of your driving license
After passing the permit, the steps to request manufacturing directly on the France Titres website
Open a gas or electricity contract
A contract is required to use electricity or gas in your home
Apply for housing benefits
The CAF can give you aid (APL, ALF, ALS) to pay for your accommodation, depending on your situation.
Have a Navigo Pass to take transport in Île-de-France
A card and a subscription to take the metro, bus, tram, RER, train, in the Paris region.
Create a personal account on the Étrangers en France website (ANEF)
By creating a personal account, you can complete your procedures online (residence permit, naturalization, etc.)
Make and use an e-photo
An e-photo is required for official documents. Explanations on how to make and use it on the internet.
Get the Diploma of Access to University Studies (DAEU)
This diploma grants you the level of the baccalaureate and allows access to higher education.
Declaring a change of situation on Étrangers en France (ANEF)
Declare on the ANEF website your new address, the loss or theft of your residence permit, ...
Applying for a DCEM (travel document for foreign minors)
Apply for a circulation document for a foreign minor on the website Étrangers en France (ANEF).
Official certification of your level of French
Obtain proof of your level of French (DELF, DALF, DILF, TCF, FET...)
Take a DU Passerelle course
Obtain a university diploma (DU) to be able to resume studies at university
Help us improve Réfugiés.info!
Help us improve the Réfugiés.info application by answering a short questionnaire.
How to use the Réfugiés.info app?
Find out how to use the app to find reliable, translated information
Get psychological help for a child in a CMPP (centre for medical, psychological and educational care)
The CMPP assists children under the age of 20 with psychological and educational difficulties.
Suivre sa grossesse
Découvrez toutes les étapes pour bien suivre sa grossesse et préparer l'arrivée de son enfant
Automatic registration with France Travail
Registration with France Travail (formerly Pôle Emploi) is automatic for those who receive RSA
