You can receive help if:

• you are a French citizen or a citizen of the European Economic Area or Switzerland
• OR you are of foreign nationality with a valid residence permit
• it is your main residence (where you live at least 8 months a year)
• you are not from the same family as your owner ( parent, grandparent, child or grandchild, etc.)
• you live in a hostel , in a hotel , in furnished accommodation or in a university residence
• the surface of your accommodation is at least:
• 9 m² for a single person
• 16 m² for two people (+ 9 m² per additional person)
• 70 m² for eight or more people
• your resources and those of the people who live with you do not exceed some limits.

You need :

• An identity document (identity card, passport or residence permit)
• Your social security number if you have one
• A school certificate if you are a student
• An email address or mobile phone number
• A bank account statement (RIB)
• Your lease
• A rent certificate completed by your landlord
• The amount of your resources for the last 12 months

The online simulator can help you:

• Find out if you can get help
• Know what help you can get
• Calculate the estimated amount of aid

If you are entitled to assistance, you can apply directly online. To do this, click on “Make the request” at the end of the simulation.

If you are already a CAF beneficiary, log in to your CAF account.

If you are not yet a CAF beneficiary:

• Click on “Create My Account”
• Below “You are not a beneficiary”, click on “Make a request”
• Choose the theme “Housing” then “Request for housing assistance”
• Click on “Apply”
• Under “Create an account”, click on the “Create” button
• Follow the steps to create your account

• Once you are logged into your account, click on “Accommodation” then on “Apply”
• Click “Get Started” and provide information to apply

• Go to “Follow my request” from your account
• CAF informs you when your request has been processed

• Go to “Contact my Caf” from your account
• Write to CAF to report and correct your error

Do not forget to declare to the CAF any change in your situation (moving, bank details, family life, etc.).

To do this, go to “Declare a change” from your online account. You can also go to the nearest CAF to fill out the declaration of change of situation form on site.

• Go to “Contact my Caf” from your account
• In the drop-down menu "Your question concerns", choose "Contesting a right, a payment or an undue payment"
• Fill in your request then send the form
• CAF will respond to you within 15 days