Get emergency accommodation by calling 115

Call number 115.

Someone will answer you.

Good to know: A simultaneous translation service allows them to respond in all languages.

You will be able to have information on:

• the possibilities of emergency accommodation or day-time stay,
• meal distribution locations,
• care structures (for health),
• the social services of your department.

The 115 takes your contact details and finds out about the places available in your area. In general, the accommodation center that has space will contact you directly.

Depending on your situation, your location and the number of places, you can access different types of accommodation:

• emergency shelters,
• maternal centers for pregnant women and single mothers,
• hostels for young workers,
• homes of migrant workers.

In addition, other help may be offered.

For example, if you are a victim of violence, an appointment at a specialized reception center may be offered to you in addition to emergency accommodation.

In general, emergency shelters cover the most important needs:

• shelter (sleep in warmth)
• meal (food)
• hygiene (shower).

Good to know: In some cases, reception takes place day and night; but in other cases only at night. However, certain structures, the "day centres", offer services during the day but no accommodation for the night.

The duration of the accommodation is variable. The objective is to accompany you towards a more sustainable solution (stable accommodation or care structure, social housing), with social workers.