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Use your personal training account (CPF)

Proposed by Comité de la Démarche Accessible Updated on 12 днів тому

The Personal Training Account (CPF) is an account with a sum of money that allows you to enroll in training courses. Many courses are available throughout the year, covering a wide range of subjects, and often culminate in a certificate or diploma. The goal is to learn new professional skills to advance your career or change jobs.

The personal training account (CPF) is for:

  • private and agricultural sector employees
  • self-employed workers (sole traders , craftsmen, traders…)
  • public sector employees (civil servants and contract workers) over 18 years of age.
If you are a minor, you are entitled to the CPF (Personal Training Account):
- from age 16 if you have a professional activity
- from age 15 if you are on an apprenticeship contract.
If you are unemployed , you have the option of using your CPF account, if you already had money in it.
To use your CPF, you must go through FranceConnect+ and validate your La Poste Digital Identity , it is a secure method to confirm your identity and avoid scams (see steps 2 and 3).
Never give your personal information to anyone over the phone. If you think you've been scammed regarding your CPF (Personal Training Account), see the last step at the bottom of this page.

Depending on your employment status, you receive money in your CPF account each year (except for civil servants, whose CPF is calculated in hours). The more you work, the more money you accumulate in your CPF. You can then choose a training course and pay for it with this money (see steps 4 and 5).

The main steps are explained here.
The main questions asked about the CPF are here , with general answers.

How to do it?

  1. Go to My Training Account:
  • on a computer
  • or on the Mon Compte Formation app, which can be downloaded from the App Store or Google Play .

2. Click on "Log in", then on "Create my account".

3. Write your final social security number (13-digit number starting with 1 for men and 2 for women, written on the health insurance card) and your date of birth.

> Read: the Refugees.info fact sheet " Obtain a health insurance card "

4. Complete your personal information:

  • phone number
  • email address
  • mailing address
  • last diploma obtained (if you have one).

5. Create a secure password (with numbers, letters and special characters) and click "Continue".

6. You will receive a 6-digit security code by email, valid for 15 minutes.
Confirm your registration with this code and click "Validate".

To register for a training course, you need a La Poste Digital Identity account.

For this, you must:

  • be over 18 years old
  • have a recent phone (Android or iPhone) and
  • a valid identity document (identity card, passport or residence permit valid for at least 5 years).
  1. You can create your account:
If you are unable to create your account using one of these methods, there is another solution by mail explained here (please note, this takes longer).

2. Next, you need to have your identity verified:

  • in a post office
  • remotely with a video of your identity document and your face
  • delivered to your home by a postman.

  1. Open the La Poste Digital Identity application on your phone and click on "Start".
  2. Accept the terms and conditions of use.
  3. Enter your phone number. You will receive a 4-digit activation code via SMS. Copy this code.
  4. You must then choose a 4-digit secret code (be careful, you cannot choose a sequence of numbers or 4 times the same number: 1234, 2222...).
You can use your digital identity for other procedures besides the CPF, for example taxes and car registration.

  1. Log in to your CPF, with FranceConnect+.
  2. Type your phone number.
  3. Click on the notification received on your phone.
  4. Confirm and validate the connection request with your 4-digit secret code from La Poste Digital Identity.
  5. Check the amount of money you have in your account.
  6. Search for training based on your professional goal on Search: type a job or skill name (for example: pastry chef, computer science...) for which you would like more information.
You can choose to do the training remotely (on the Internet with a computer or a phone) or in person (in a training center).
If you prefer to attend in person, enter your postal code to find a center near you.

To choose a course from the list of results, check carefully:

  • the price
  • the number of hours
  • the diploma you can take at the end
  • the training center.

Go to the top right on "Filters" to see the dates, reviews, times (daytime classes, evening classes, weekend classes…).

Open the training course details page for more information: program, registration, training center phone number.
If you have any questions, call the training center directly.

The money from your training entitlements after a year of work is added to your CPF the following year.
The money in your CPF is not subject to income tax, you do not need to declare it.

To choose a suitable training program, you can also request free assistance from a career development advisor. To find an advisor, click here.

You can use your CPF to pay for your driving licence (A1, A2, B, B1, B96, BE, B78, C, C1, C1E, CE, D, D1, D1E, DE) if it helps you with your professional project, provided you do not already have a licence of the same category.

When you find a course that interests you, press the ❤️ to the right of the listing to easily find it again later.

Once you have chosen one or more training courses, click on "Request a quote". Each training center will send you the important information: price, schedule, dates… and you can compare them.

  1. If you agree with the documents and the price of the training center, you can register.
  2. Log in to your CPF account, go to the training course you have chosen and click on "Choose a session".
  3. You have 4 working days to check your file, finalize your registration and pay.

Regardless of the price of your training, it is mandatory to pay 103.20 euros.

For example: you have 1000 euros in your CPF, the training costs 1000 euros. You use 896.80 euros of your CPF and you pay 103.20 euros.

You are not paying the 103.20 euros:
- If you are unemployed or retraining
- If you use your points from the professional prevention account (C2P) to train yourself, or request special assistance to change jobs.
- If you have a permanent disability of at least 10% due to a work accident or occupational disease.
- If the money in your CPF (Personal Training Account) is not enough to pay for the training, you can ask other organizations for help. For example: a skills operator (OPCO) , Agefiph (Association for the Management of Funds for the Professional Integration of Disabled People ), the regional council , the town hall , the departmental council , France Travail (formerly Pôle emploi), certain associations through the civic engagement account (CEC) ...
Note that if you are an employee, you can ask your employer to pay the 103.20 euros.

What happens next?

The training center will send you the start date of the training, the address (if it is in person), the connection link (if it is remote).

Some training centers organize an individual interview before the start of classes.

At the end of the training, you will have the opportunity to evaluate the training (to give your opinion and to give a rating).

If your application has been approved but you have a problem, it is possible to cancel or stop your training, but without a guarantee of a full refund.

Reimbursement conditions vary depending on your situation:

Information about cancellation is available here.

Beware, there are currently many scams to attack your account and steal the money that is in your CPF, it is fraud.
If you receive an email, text message, or call offering free training or a discount using your CPF (Personal Training Account), do not reply or hang up. No professional training center is authorized to advertise or ask for your personal information.

Never give out your username, password, PIN, or social security number.
You must be the only person to log in to your account.

If you are a victim of fraud, go to this page: Report Fraud and choose accordingly to your situation.

While waiting for a response, you can take a few precautions:

  • Change your password immediately if you can still log in to your account. Don't hesitate to change it on any other sites where you use the same password.
  • Check your CPF information (email, phone number, etc.) and your training records.
  • Keep all proof of your registration for a training course (name of the training course, name of the training center, postal address, email address, telephone number, training contracts, etc.)
  • Contact the Ministry of the Interior's Scam Information platform for advice at 0 805 805 817 (freephone). The service is open from 9:00 AM to 6:30 PM, Monday to Friday.
  • File a complaint at the police station or gendarmerie , or in writing to the public prosecutor of the judicial court in your jurisdiction, providing all the evidence you have.
The France Victimes association helps you for free: call 116 006 (free call and service, every day from 9am to 7pm) or send an email to victimes@116006.fr .

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