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Apply for the RSA

Proposed by Réfugiés.info Updated on il y a 6 jours

The RSA (Active Solidarity Income) is financial assistance for people who are unemployed, without unemployment benefits or with low resources.

To receive this financial assistance sent by the CAF (Family Allowance Fund), you must be over 25 years old and live in France .

The amount varies from person to person and depends on:

  • the household situation (a single person, a couple, etc.)
  • the number of children
  • other financial assistance received (family allowances, housing assistance, etc.)
  • and resources (salaries of household members, unemployment benefits, etc.).
A "household" is a person or several people who live together (a single person, a couple, one or two parents with children...).
The money sent by the CAF is called a "benefit," "aid," or "allowance." A person who receives benefits from the CAF is called a "recipient."

In addition to financial assistance, there is also support from a professional. Before receiving the RSA (Revenu de Solidarité Active - Active Solidarity Income), you sign a commitment contract: this means that in exchange for this financial assistance, you commit to looking for work.

Every person who receives RSA (and the person who shares the household) is automatically registered with France Travail (formerly Pôle emploi) since January 1, 2025.

> Read the Refugees.info fact sheet: " Being automatically registered with France Travail "
You can register with the CAF (Family Allowance Fund) and apply for RSA ( Active Solidarity Income) as soon as you submit your asylum application. When you receive a positive response from the OFPRA (French Office for the Protection of Refugees and Stateless Persons) or the CNDA (National Court of Asylum) regarding your international protection (refugee, subsidiary protection, stateless person), send the document to the CAF, which will calculate your RSA from the date you submitted your application. This is called "retroactivity of rights ". Then, you will receive your RSA each month.
Feel free to contact an advisor by phone at 3230 or send an email to the CAF in your department.

How to do it?

To apply for RSA, you must:

  • justify that your household resources are low and do not exceed the "ceilings" (the limits that entitle you to this aid)
  • live in France for at least 9 months a year and have an address (even a registered address )
  • have international protection (refugee status, stateless person status, or beneficiary of subsidiary protection, or a 10-year residence permit, or a residence permit with authorization to work for at least 5 years)
  • have already applied for other available financial assistance, such as unemployment benefits from France Travail or retirement pension if you are entitled to it
  • be over 25 years old.

However, there are two exceptions:

  • If you are between 18 and 25 years old, have no children, and have worked full-time for a minimum of 2 years during the last 3 years
  • if you are a single parent with one or more children or if you are pregnant.

Before applying, to check if you are entitled to receive RSA, you must first do a simulation on the CAF website .

  • If the simulator indicates that you are eligible to receive RSA, it will show an approximate amount. To be sure of receiving it and to know exactly how much, you must register with the CAF and officially submit a "benefit application" (step 3).
  • If the simulator indicates that you are not entitled to receive RSA, an explanation is given.
  • If you made a mistake in answering the questions, you can start again.

- The family composition of your household is your situation in France: if you are married but your wife or husband does not live with you, you must tick "alone".
- You must answer "YES" to the question "You have resided in France for more than 5 years, with a residence permit authorizing you to work".

For each person in the household:

  • Letter with the OFPRA decision granting international protection (refugee status, stateless person or beneficiary of subsidiary protection) or letter of the CNDA decision (you can hide your personal story in the document sent to the CAF)
  • OFPRA birth certificate or OFII provisional family certificate (see "Good to know" below)
  • Residence permit or receipt for a residence permit application
  • Health insurance card (or proof of entitlement)
  • Health insurance card, if you have one
  • Bank account details (RIB) for your current account or savings account
  • Company registration certificate if you have a self-employed professional activity (freelancer, trader, craftsman, member of a liberal profession, etc.)
  • Proof of all your household's resources for the last 3 months (pay slips, France Travail payment certificates, Health Insurance benefits, disability or alimony pensions, retirement, turnover declaration...).

Documents to add, depending on your situation:

  • Certificate of completion of ADA (asylum seeker allowance) payments from the OFII
  • If you are pregnant: pregnancy declaration made by the doctor
  • If you are divorced: divorce decree
  • If you are married: marriage certificate
  • If you are separated: sworn statement of separation
  • If you have children: family record book and birth certificate.

If you have not yet received your birth certificate from OFPRA, contact OFII to obtain a "provisional family certificate".
You can also ask them for a certificate of the last ADA payments, to prove that you are no longer receiving this financial assistance (but this document is not mandatory to apply for RSA).
To obtain these certificates, you can send an email or go directly to the OFII counter in charge of your case.

You now need to choose whether you apply for RSA online (step 3), or in a CAF agency (step 4).

The first step is to have all your documents in digital format.

> Read the Refugees.info fact sheet: " Scanning a document "

Next, if you are already registered with the CAF, log in to your personal space by clicking here.

If you are not registered, you must apply for benefits online, and then create your account.

> Read the Refugees.info fact sheet: " Register and apply for assistance from the CAF"

You also have the option to connect with your FranceConnect account.

Click on:

  • "Help and procedures"
  • "My procedures" section
  • "Access my procedures"
  • "Apply for benefits online"
  • "Professional life"
  • "(RSA) Active Solidarity Income"
  • "Make the application".

Answer the questions, the same as for the simulation (step 1) and send your documents.

Don't hesitate to ask a social worker for help, to make sure you fill everything out correctly.
You can ask your accommodation centre, an association or your town hall which service can help you apply for RSA online.

> Read the Refugees.info fact sheet: " Making an appointment with a social worker "

Warning: RSA payments are sent from the date you submit your application (even if incomplete). If there are long waiting times to contact a social worker, don't wait and go directly to a CAF office near you (step 4).

If you applied for RSA online, go directly to step 6.

If you want to make an appointment to apply for RSA with an advisor at a CAF agency, go to the website and specify your postal code in the top right corner under "CAF".

You can then make an appointment:

  • Online: "Contact us " at the bottom of the page, "Make an appointment"
  • By phone: call 3230
  • directly on site, at the CAF agency near you

To find the address and contact information for your local CAF office, go to the CAF website, click on "CAF" in the top right corner, enter your postal code (5 digits, for example: 95500), and then click "Validate". You will be redirected to the CAF page for your department. Each CAF office is different. Generally, you will be able to click on "Contact Us" or "Service Points". Everything is explained here.

Don't forget to bring all paper documents (originals + photocopies) to the appointment.

If you have an address in Paris, you can also go to a Parisian space for integration. A professional can help you apply for RSA after you have made an appointment:

  • On the internet: click here, on your district number, on "Online appointment booking for an RSA application" and look for a date that suits you.
  • By phone or directly on site: the contact details of Parisian spaces for integration are available here.

You can write to the CAF to report and correct your mistake:

  • Go to "Contact my Caf" from your account
  • Click on "Send an email" and write your request, then click on "Send".

The CAF will respond directly to you in your "My Account" area, under "My procedures" or on the "Caf - My Account" mobile application.

  • If you applied online, you already have your login details.
  • If you applied at a CAF office, you can log in to your personal account using your social security number. If you don't have one, enter the temporary identifier provided by the CAF.

When your application is accepted, the first RSA payment normally arrives the following month.

What happens next?

If you do not declare your resources, you will no longer receive RSA.

Every 3 months, You must declare your resources to the CAF .
This process is called the "quarterly declaration of resources". For example, for a declaration made in May, the CAF needs to know the resources for February, March and April.

Everything is explained on the Refugees.info page: " Making the quarterly declaration to the CAF "

This contract outlines the rights and obligations of RSA beneficiaries and public structures.

The commitment contract is mandatory throughout France. Once signed, you are legally obligated to fulfill your commitments.
However, there are exceptions: people with disabilities or those already employed...

Public institutions (France Travail, the city or department, the CAF) must provide personalized support from a professional to help you:

  • build your professional project
  • find a job or start your own business
  • find a childcare solution
  • resolve any difficulties and answer your questions individually.

Benefit recipients are entitled to receive financial assistance every month.

In return, you must:

  • be looking for a job or training (creating a CV, sending applications, etc.)
  • update your information on the France Travail website
  • come to the appointments
  • declare your resources every 3 months.

Don't forget to report any changes in your situation to the CAF .

For example :

  • Departure abroad
  • Change in family circumstances (birth, your child leaving home, marriage or civil partnership, divorce…)
  • Change in professional circumstances (unemployment, new job for you or your spouse, start of your business activity…)
  • Moving

If you move and change departments, it is possible that benefits may stop during the transfer of the file to your new CAF.

You must declare a move, even if the rent hasn't changed or if your landlord is the same. If you were receiving housing assistance, you must submit a new application for assistance for your new accommodation.
Everything is explained here.

To do this, go to "Declare a change" from your personal space on the Caf website or in the "Caf - My Account" mobile application on the internet.

Every change in your circumstances results in a recalculation of your financial assistance: if your salary or rent decreases or increases, the CAF (French family allowance fund) will send you more or less money. Don't forget to send your new bank details (RIB) if you change bank accounts.

You can also go to the nearest CAF agency to fill out the change of circumstances declaration form on site.

The CAF receives information from other public services, such as the tax authorities or France Travail.
If you provide different information or have made a mistake, you must also report it to the CAF. If the CAF sends you too much money relative to your situation (an overpayment), they may ask you to reimburse it.
But be careful, if you don't report an error and receive money, it's "fraud". You could be penalized.

Recipients of the RSA (Revenu de Solidarité Active, a French social welfare benefit) are also entitled to:

If your application for RSA has been refused, you can contact the CAF (by mail, phone, or email) to ask for an explanation.

If you are not satisfied with the response, send a letter to the president of the Departmental Council of your department.

You have 2 months after the refusal to request a review of your application.

In this letter, you must explain:

  • who you are (first name, last name, address, beneficiary number…)
  • why do you disagree with the refusal of the RSA?
  • why are you requesting a review of your case?

You must include all documents that can help support (justify) your request, such as:

  • a copy of your identity document (residence permit , passport, etc.) and those of the people in your household
  • the letter refusing RSA
  • your payslips
  • your turnover declarations
  • your tax assessment notice...

Send this letter by registered mail with return receipt requested and wait for the response from the Departmental Council.

If you do not agree with the decision of the Departmental Council, you have the option of seeking help from the Defender of Rights.

If after these actions no solution is found, you can appeal to the Administrative Court.

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