You can register with France Travail if you:

• are over 16 years old,
• are looking for a job,
• have an address in France.
• have a residence permit authorizing you to work and register as a job seeker (all the information is here ).

You must be in one of these situations:

• Voluntary registration
  If you are unemployed AND looking for a job, you can register at any time (i.e. you choose to register with France Travail).
• After a period of work
  If you have lost your job, you can register the day after your last day of work.
• After a notice period
  The notice period is between the notification of termination of the employment contract (dismissal, resignation, etc.) and the end date of the employment contract.
  If you are in your notice period, you must wait until the end of your employment contract to register.

You can register online, with a computer or a telephone (only if you read French well, because the contents are not translated).

On the France Travail homepage, click on “Register/Re-register (job seeker)”.

• Then click on “I start”,
• Select your situation from the list provided and click on “Validate and continue”,
• A message appears in green if you can apply for registration online. Click on “Validate and continue”,
• Prepare the documents requested for registration and click on "Validate and continue",
• Finally, choose the profile that suits you and click on “Start registration”.

You must give:

• your first and last name,
• your date and place of birth,
• your address,
• your family situation,
• your social security number (if you do not have one yet, and if you have requested one, indicate it by checking the box),
• your phone number,
• your email.

Then choose how you wish to communicate with France Travail:

→ If you click on "yes, I accept", you will receive all your documents only by email and in your personal France Travail space.

→ If you click on "no, I do not accept", you will receive your documents by mail AND in your France Travail personal space.

Finally, click on “Validate and continue”.

You must create your codes to connect to your France Travail account:

• Choose a username (e.g. your name)
• Choose a password (must have at least 8 characters, one letter, one number and one symbol)

To complete your registration, fill in your “Reason for registration” .

Answer all questions about your personal situation.

At the end of registration, you must choose a date for your first appointment at France Travail.

This appointment is mandatory (see step 7).

After registering, you have access to your profile and your documents in your France Travail online space.

To log in:

• Go to the France Travail website
• Click on “Login” at the top right,
• Click on “Candidate”,
• Enter your username and password (chosen during registration). Add your postal code.
• Finally, click on “Log in”.

You then access your France Travail space:

• In "My job search", you will find all your applications as well as your training course, if you have one.
• In "My job seeker file" and the "My exchanges with France Travail" section, you will find the contact details of your France Travail advisor. This is also where you can send a document to France Travail.

At the end of your registration, you have chosen a date for a first appointment.

Take these documents with you:

• certificate of extension of instruction (receipt) or residence permit,
• social security number ( Vitale card ) or PUMA/ CSS certificate
• employer certificate, work certificate or pay slips,
• RIB (bank identity statement) to receive financial assistance if you are entitled to it,
• CV (Curriculum Vitae).

During your first appointment, the advisor will ask you questions about your identity, your experiences and your job search. With this information, they will build your Commitment Contract, that is to say your professional project and your steps until the next appointment. He will offer you solutions adapted to your situation.

This appointment is not a test, an exam, or a job interview. The advisor only wants to better understand your background, your needs and your professional goals.

> Read: the Réfugiés.info sheet “ Find a job or training with France Travail ”

After registration, "updating" every month at France Travail is mandatory. This allows you to retain your rights and access to the France Travail service offering.

Updating your status means that you are still looking for a job OR you have found a job.

You must declare all salaried and non-salaried activities that you had during the month (fixed-term contract, permanent contract, temporary work, entrepreneur, training, etc.), and whether you were on sick leave.

You can update your situation:

• on the Internet in your personal space ,
• on the “My space” mobile application ,
• by telephone at 3949 (no translation possible, only if you speak French),
• or in an agency with the help of an advisor.

France Travail has access to information from other administrations, such as taxes. If you declare different information or if you have made a mistake, you must also report this to France Travail.

If France Travail sends you too much money in relation to your situation (an "overpayment"), it has the obligation to ask you to reimburse. But be careful, if you do not report an error, it is "fraud". You could be sanctioned.

You must have a valid residence permit or document (i.e. not expired) to remain registered with France Travail.

1. To do so, you must renew your residence permit or document at least 3 months before the expiration date. You can do this on the Étrangers en France (ANEF) website or at the prefecture depending on your situation.
   > Read: the Réfugiés.info sheet “ Renewing a residence permit ”
2. As soon as you receive your instruction extension certificate (API) or your receipt, you must present it to the reception of your France Travail agency near your home.
3. When you obtain your definitive residence permit, you must also present it at the reception of your France Travail agency.

After your first appointment with your advisor, you will be regularly summoned by letter or email for other appointments.

You will be able to talk about your applications and your job interviews, your difficulties in contacting companies, the possibilities for learning a new profession, etc.

If you are not available, you must tell your advisor as soon as possible so that you can change the date of your appointment.

> Read: the Réfugiés.info sheet “ Find a job or training with France Travail ”

Depending on your Employment Contract, your France Travail advisor may ask you to do training, participate in an event to meet companies, send you job offers, etc. If you are not interested, you must respond and explain why.

To find your username, on the login page click on "I forgot my username".

To recover your password, on the login page enter your user name then click on "Continue" and on "I forgot my password".

You are removed (i.e. deleted from the list of France Travail users) if:

• You have forgotten to update between the 28th of the month and the 15th of the following month,
• You did not go to an appointment without a valid reason,
• You did not attend compulsory training,
• You have not responded to France Travail's requests.

You will receive a letter explaining why you have been removed.

You can respond to justify yourself, by mail or by making an appointment with your advisor.

You have the possibility to re-register with France Travail depending on the duration of the removal:

• If your removal is between 1 month and 6 months: you can reconnect to your account and re-register.
• If you have been removed for more than 6 months: an interview with an advisor is mandatory to re-register.

You are deregistered if:

Your residence permit or receipt has expired and you have not presented the new permit or receipt.

You have the possibility to re-register:

• on the Internet in your personal space ;
• in a France Travail agency ;
• by telephone at 3949 (no translation possible, only if you speak French).