You can register with France Travail if you:

• are over 16 years old,
• are looking for a job,
• have an address in France.
• have a residence permit allowing you to work and register as a job seeker (all the information is here ).

You must be in one of these situations:

• Voluntary registration
  If you are unemployed AND looking for a job, you can register at any time (i.e. you choose to register with France Travail).
• After a period of work
  If you have lost your job, you can register the day after your last day of work.
• After a notice period
  The notice period is between the notification of termination of the employment contract (dismissal, resignation, etc.) and the end date of the employment contract.
  If you are in your notice period, you must wait until the end of your employment contract to register.

You can register online: with a computer or a phone (only if you read French well, as the content is not translated).

On the France Travail homepage , click on "Register / Re-register (As a job seeker)".

• Then click on "I'm starting"
• Certain situations prevent you from registering on the France Travail website. If you are not affected by one of these situations, click on "I am not affected by any of the listed situations".
• Click on "Confirm and continue"
• Next, choose the option that best suits your situation:
  "I am registering for the first time or my last registration was more than 6 years ago"
  OR
  "I have already been registered and my last registration was less than 6 years ago."
• If you have already been registered within the last six years, your registration application will be pre-filled with information known to France Travail.
• Click on "Validate".

You must give:

• your sex,
• your first and last name,
• your date and place of birth,
• your nationality
• your foreign number and the expiry date of your residence permit (if you were not born in France).
  The foreign number is the 10-digit line on your residence card, above your signature (personal number) or on the right side vertically.
• your Social Security number (if you don't have one yet, and if you have applied for one, indicate it by ticking the box),
• your family situation
• enter the number of dependent children and click "Validate and continue".

Enter your address and click "Validate and continue".

Next, enter your email address and phone number, and click "Validate and continue".

Next, choose how you wish to communicate with France Travail :

• "I wish to receive my mail in my personal space; I will no longer receive it by post (an email will inform me of the arrival of each new letter)."

OR

• "I would like to receive my mail by post."
  By "by post" means receiving the mail by post at your home.

Finally, click on "Validate and continue".

To continue your registration, complete your "Reason for registration" .

Answer all the questions about your personal situation and click "Validate and continue".

You need to create your login details to access your France Travail account:

• Choose a username (for example, your name)
• Choose a password (it must be at least 8 characters long, including a letter, a number and a symbol)

France Travail then gives you your identifier (with 11 digits) to access all their services (website, applications…).

It's a unique number to keep safe, like your password.

It remains the same even if you change cities and can never be modified.

You will find it on all letters you receive from France Travail, and you should always use it when contacting France Travail.

At the end of the registration process, you must answer further questions and provide your bank details (bank account details, bank statement):

• professional activities
• personal events (sick leave, maternity leave…)
• unemployment benefits received...

Next, you must check all the information you have filled in and tick the box "I have read all my rights and obligations and declare".

Finally, click on "Validate and continue".

You must choose an agency, a date and a time for an appointment with a France Travail advisor.

This appointment is mandatory (see step 8). You will receive a letter of invitation (or an email, depending on your preference, see step 4).

Attention, you can now complete your registration and click on "Validate my registration request".

France Travail will then review your application. Once a decision has been made, it will also be available in your personal account.

If you have not agreed to receive messages by email, the decision will be sent by post.

After registering, you will have access to your profile and documents on your France Travail online account.

To log in:

• Go to the France Travail website
• Click on "Login" in the top right corner
• Click on "Candidate"
• Enter your username (your France Travail ID, an 11-digit number)
• Click on "Continue"
• Enter your password (chosen during registration)
• Finally, click on "Log in".

You then access your France Travail account:

• In "My job search", you will find all your applications as well as your training background, if you have one.
• In "My exchanges and documents", you will find the contact details of your France Travail advisor. This is also where you can send a document to France Travail.

At the end of your registration, you chose a date for a first appointment.

Please take these documents with you:

• certificate of extension of instruction (receipt) or residence permit,
• social security number ( Carte Vitale ) or PUMA/ CSS certificate
• employer's certificate, work certificate or payslips,
• bank account details (RIB) to receive financial assistance if you are eligible.
• CV (Curriculum Vitae).

During your first appointment, the advisor will ask you questions about your identity, your experience, and your job search. Using this information, they will create your Commitment Contract, which outlines your career plan and the steps you will take until your next appointment. They will then suggest solutions tailored to your specific situation.

This meeting is not a test, an exam, or a job interview. The advisor simply wants to learn more about your background, your needs, and your career goals.

> Read: the Refugees.info fact sheet " Finding a job or training with France Travail "

After registering, it is mandatory to "update" your status with France Travail every month . This allows you to maintain your rights and access to France Travail's services.

Updating your situation means that you are still looking for a job OR that you have found a job.

You must declare all salaried and self-employed activities you had during the month (fixed-term contract work , permanent contract work , temporary work , entrepreneurship , training, etc.), and if you were on sick leave.

Updating is not mandatory if you are:

• in a social integration program without receiving compensation from France Travail
• or awaiting the signing of your Commitment Contract without receiving compensation from France Travail.

You can update your status:

• online in your personal space
• on the "My Space" mobile application
• by phone at 3949 (no translation possible, only for those fluent in French)
• or in a branch with the help of an advisor.

France Travail has access to information from other administrations, such as the tax authorities.

If you declare different information or if you have made a mistake, you must also report it to France Travail.

If France Travail sends you too much money relative to your situation (an "overpayment"), they have to ask you to reimburse it. But be careful, if you fail to report an error, it's considered as a "fraud." You could be penalized.

You must have a valid residence permit or document (i.e., not expired) to remain registered with France Travail.

1. To do this, you must renew your residence permit or document at least 3 months before the expiry date . You can do this on the Étrangers en France (ANEF) website or at the prefecture , depending on your situation.
> Read: the Refugees.info fact sheet " Renewing a residence permit "

2. As soon as you receive your certificate of extension of instruction (API) or your receipt, you must present it at the reception of your France Travail agency near your home.

3. When you obtain your final residence permit, you must also present it at the reception of your France Travail agency.

After your first appointment with your advisor, you will be regularly summoned by letter or email for other appointments.

You will be able to talk about your applications and your job interviews, your difficulties in contacting companies, the possibilities for learning a new profession, etc.

If you are not available, you must tell your advisor as soon as possible so that you can change the date of your appointment.

> Read: the Réfugiés.info sheet “ Find a job or training with France Travail ”

Depending on your Employment Contract, your France Travail advisor may ask you to do training, participate in an event to meet companies, send you job offers, etc. If you are not interested, you must respond and explain why.

To retrieve your username , click on "I forgot my username" during login.

To retrieve your password, type the following during login:

• your last name used for registration
• your date of birth
• your postal code.

Then, click on "Continue".

You are deregistered (i.e., removed from the France Travail user list ) if:

• You forgot to update your account between the 28th of the month and the 15th of the following month.
• You did not attend an appointment without a valid reason.
• You did not attend a mandatory training course.
• You have not responded to the requests from France Travail: Employment contract, proof of job search…
• You refused to undergo a medical examination to check your health.
• You made a false declaration to be or remain registered as a job seeker
• You have refused two reasonable job offers.

You will receive a letter explaining why you have been removed from the register.

You can respond to justify your decision, either by mail or by making an appointment with your advisor.

The duration of radiation varies between 1 month and 12 months. depending on the cause of the radiation .

• Unemployment benefit payments may be partially suspended. In this case, you will only receive a portion of your benefits. If you re-register with France Travail (at the end of the deregistration period), your full benefits will resume until your entitlement expires.
• Unemployment benefits may be completely suspended. In this case, you will no longer receive any benefits. If you re-register with France Travail (at the end of the deregistration period), your benefits will not resume.

You are deregistered if:

Your residence permit or receipt has expired and you have not presented the new permit or receipt.

You have the possibility to re-register:

• on the Internet in your personal space ;
• in a France Travail agency ;
• by telephone at 3949 (no translation possible, only if you speak French).