Have a Navigo Pass to take transport in Île-de-France

To order the Navigo Pass card, there are several possibilities:

• In a commercial agency or in an RATP counter. In this case, the card is issued immediately.
• By internet on the site here, click on “Order a card”. In this case, you must create an Île-de-France Mobilités Connect account (click on "I create my account") and upload a photo. The card is sent to your address in a maximum of 3 weeks or available in a sales agency or an RATP counter in 3 working days (not on Saturdays and Sundays).
• By mail by sending a Navigo Pass application form (available in sales agencies or at an RATP counter) and a photo. This option is mandatory for people who work in Île-de-France but do not live there. In this case, the card is sent to your address in a maximum of 21 days.

Good to know: The Navigo Pass card is free. Above, you have your name and your photo. You cannot lend it to someone else.

The documents to be given are:

• A passport photo (if you go to an agency, the photo is taken on site, it is not necessary to bring one),
• A proof of residence, or a postal address in Île-de-France,
• An employer certificate if you work in Île-de-France but live outside zone 5.

You must first choose the duration of the package (how long does the subscription last):

• a year,
• a month: from the first to the last day of the month,
• one week: Monday to Sunday,
• a day.

Then, you have to choose the zones of the subscription. For the Navigo Pass, Ile-de-France is divided into 5 zones. You can take :

• all zones (zones 1 - 5),
• or 2 zones (zones 2 - 3, zones 3 - 4 or zones 4 - 5).

Check which area you live in and which area you go to work, take classes, see family and friends. You can download the map of the regional transport network here, or ask directly at the station.

Good to know: With an annual (per year) or monthly (per month) subscription, the Navigo Pass is "de-zoned" on weekends, public holidays, during school holidays and during the summer from July 15 to August 15. It then allows you to travel throughout the Ile-de-France without zone limits.

The prices are different according to the zones and "decreasing": buying 1 year costs less than 12 separate months, buying 1 month costs less than 4 separate weeks. If you order online, you have to pay by credit card. If you order directly at a counter, you can also pay in cash.

Good to know: It is possible to have reductions to pay less, for example if you receive State Medical Aid (AME), if you are disabled, or if you have low income.
> To read: the Refugees.info sheet "Ask for transport solidarity pricing"

As soon as you have purchased your Navigo Pass subscription, you must activate it on an automatic machine available at ticket offices, or on a sales machine at RATP stations or SNCF stations. This is to be done only once, at the start of each new subscription.

Then, you must validate the Navigo Pass (i.e. "beep" on a terminal) each time you take public transport.

Good to know: You can change your pass, information or payment methods at any time at a station or on the website using your account.