To find the nearest on-duty pharmacy, there are several solutions:

Call 3237
The number is available 24/7, every day, throughout France. It costs 35 cents per minute.

Or

Go to the website www.3237.fr.

• Write your postal code or city name
• Check the box " I am not a robot "
• Click on " Search "
• Choose the time you expect to arrive at the on-call pharmacy
• Click on “ Validate ”.

A site for pharmacies in Ile-de-France

In the Ile-de-France region, the website https://monpharmacien-idf.fr/ provides the addresses of pharmacies open during the week, and of on-call pharmacies open on Sundays and public holidays.
This service is available in 8 departments:

• Paris (75)
• Seine-et-Marne (77)
• Yvelines (78)
• Essonne (91)
• Hauts-de-Seine (92)
• Seine-Saint-Denis (93)
• Val-de-Marne (94)
• Val d'Oise (95).

On the website, you must:

• Write your address
• Choose a date
• Check day or night (when you need to go to the pharmacy)
• Click on " Search for a pharmacy " to see the addresses of pharmacies on call near you.

Call your pharmacy or go there

Another solution: some pharmacies display the nearest on-duty pharmacy on their door or specify it on their answering machine.
So you can try going to or calling your usual pharmacy.

Before going to an on-call pharmacy, remember to take these documents with you:

• a document identity: residence permit, receipt, travel document, permit, etc.
• the prescription (if you have one)
• your Vitale card or your certificate of entitlement to Health Insurance
• your mutual health insurance card (if you have one) or your complementary health solidarity certificate

Read on Réfugiés.info: " Having a Vitale card " and " Having complementary health insurance "

Go to the on-duty pharmacy with your prescription and documents.

In an on-duty pharmacy, the service and medications cost more (this is called "on-call fees" or the "night rate").
But if you have a prescription and a Vitale card or complementary health insurance, the costs are covered by Health Insurance (you pay nothing).

Be careful, if If you do not have a prescription, you must pay all charges and you will not be reimbursed unless you have a "carte de mutuelle" (Health insurance card), you must pay and then request reimbursement.

In an on-call pharmacy, you must also accept generic drugs (drugs identical to the original but with a different brand), unless the doctor has specified otherwise on the prescription.

You must first pay for the medication and the on-call fees and ask the pharmacy to give you a treatment sheet.

If you have a Social Security number, you can then request a refund of part of the costs.
You must send the treatment sheet by mail to your Primary Health Insurance Fund (CPAM). It is advisable to make a photocopy before sending the original document.