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Important information

Target audience

AudienceStatutory refugees, Beneficiaries of subsidiary protection, Stateless people

Requirements

Be in possession of a residence permit or a receipt
Be in possession of the birth certificate issued by OFPRA

Where is it?

Declaring a change of situation on Étrangers en France (ANEF)

Updated on il y a 5 mois

What is it?

A "change in circumstances" is any change that occurs in your personal, family or professional life.

For example :

  • a change of address if you move;
  • a change of marital status :
    • if you get married;
    • if you enter a civil union;
    • if you separate or divorce;
    • if you change your surname or first name;
    • if you have a child who has just been born;
    • if you have adopted a child;
    • if one of your family members has died (spouse or child)...
  • if you lose your residence card OR if someone stole your residence card OR if your card is damaged

If this happens to you, you must declare these changes directly online on the Étrangers en France (ANEF) website.

Resident card (10 years), multi-year card (4 years): all residence cards are affected by the change of situation procedure.

How to do it?

The process is done online on the Étrangers en France (ANEF) website >> https://administration-etrangers-en-france.interieur.gouv.fr/

Connect to your Étrangers en France account or if you have never done so, create your account.

> To read: the sheet "Create a personal account on the Foreigners in France website".

You can also connect via your FranceConnect ID, using an account you already have (that of taxes or health insurance for example).
> To read: the Refugees.info sheet "Connecting to a site with FranceConnect".

Once you are logged into your account, you can request a change of situation.

It is possible to declare several changes within a single form. To do this, you must select the corresponding cases and provide all the necessary supporting documents.

Select the section "I am declaring a change of situation", then check the box "I am declaring a change of situation (Residence)".

You will then be asked for your new mailing address as well as proof of address dating back less than 6 months.

The production of a new residence permit (paid) is not compulsory in the event of a change of address (you can, when declaring online, choose whether or not to produce a new permit). To justify your new home, a certificate will be available on your personal account at the end of the procedure.

If your residence permit expires in less than three months , you will be redirected directly for the renewal procedure.
> To read also: the Refugees.info sheet "Renewing your residence permit"
For cards whose validity period is equal to or less than one year, the change of address is not compulsory. You can wait to do the renewal procedure.

Unlike the residence permit, you are not required to change your address on your travel document.

If your civil status changes (marriage, divorce, change of first name or surname), you can request a duplicate of your residence permit.

This process is not mandatory and is chargeable (with some exceptions).

The duplicate will replace your residence permit and has the same validity dates. You will be able to add or remove your husband's/wife's surname, or have your surname and first name changed.

If you still decide to take the process, select the section "I declare a change of situation" , then tick the box "I declare a change of situation (Residence, Family situation, Marital status)".

You will be asked for the following documents:

  • Residence permit;
  • Passport (pages on civil status, validity dates and entry stamps);
  • Birth certificate ;
  • If you are married: marriage certificate ;
  • If you are divorced: divorce judgment ;
  • If you have changed your surname or first name(s): document attesting to the change;
  • Proof of address dated less than 3 months;
  • 3 photos (see the Refugees.info sheet on how to make an e-photo );
  • Proof of payment of stamp duty (requested when issuing the card).

You have to pay €25 for tax stamps (unless you are an EU, EEA or Swiss Confederation national)

> To read: the Refugees.info sheet "Buy a tax stamp"

If your residence permit is stolen, you must first complete a declaration of theft:

Download here a model declaration of theft of a residence permit.

You can then go to the police station or the gendarmerie with the declaration of theft. A receipt will be given to you.

To find a gendarmerie brigade or a police station, you can consult this map online.

You must then apply for a duplicate of your residence permit online. Then log on to your Étrangers en France account, select the section "I declare a change of situation" , then tick the box "I report the loss, theft or deterioration of my residence permit".

You will be asked for the following documents:

  • Receipt of complaint for theft of your residence permit;
  • Photocopy of your stolen residence permit (if you have one);
  • Passport (pages relating to civil status, validity dates and entry stamps);
  • Birth certificate;
  • If you are married: residence permit (or identity card) of your spouse and extract of marriage certificate ;
  • If you have children: birth certificates of your children with parentage;
  • Proof of address dated less than 6 months;
  • 3 photos (see the Refugees.info sheet on how to take an e-photo) ;
  • Proof of payment of tax and/or stamp duty (requested when issuing the card).

There is a charge for issuing the duplicate (payment by tax stamps) and the cost depends on the type of stay requested.

> To read: the Refugees.info sheet "Buy a tax stamp"

  • Multi-year card (4 years)

You must pay €225 or €75 if you have a multi-year student card or if you have a multi-year card for family reunification.

  • Resident card (10 years)

You must pay €225 or €75 if you have an accident at work or occupational disease pension card.

To learn more about the costs of revenue stamps, click here.

After your declaration of theft or loss, your residence permit is deactivated. If you then find your residence permit declared lost or stolen, you must give it to the prefecture.

If you lose your residence permit, you must first draw up a declaration of loss on your honour, dated and signed.

Click here to download in PDF format a model declaration of loss of a residence permit.

Then log on to your Étrangers en France account, select the section "I declare a change of situation" , then tick the box "I report the loss, theft or deterioration of my residence permit".

You will be asked for the following documents:

  • Declaration on honor of the loss of your residence permit;
  • Photocopy of the lost residence permit (if you have one);
  • Passport (pages on civil status, validity dates and entry stamps);
  • Birth certificate ;
  • If you are married: residence permit (or identity card) of your spouse and extract of marriage certificate ;
  • If you have children: birth certificate extracts with filiation of your children;
  • Proof of address dated less than 3 months;
  • 3 photos (see the Refugees.info sheet on how to take an e-photo) ;
  • Proof of payment of tax and/or stamp duty (requested when issuing the card).

There is a charge for issuing the duplicate (payment by tax stamps) and the cost depends on the type of stay requested.

> To read: the Refugees.info sheet "Buy a tax stamp"

  • Multi-year card (4 years)

You must pay €225 or €75 if you have a multi-year student card or if you have a card for family reunification.

  • Resident card (10 years)

You must pay €225 or €75 if you have an accident at work or occupational disease pension card.

To learn more about the costs of revenue stamps, click here.

After your declaration of theft or loss, your residence permit is deactivated. If you then find your residence permit declared lost or stolen, you must give it to the prefecture.

What happens next?

To find out how your request is progressing, log in to your personal account, click on your name at the top right of the home page, and select "Access my account".

In the event of a request for additional information or supporting documents by the administration, you will receive a notification in your mailbox inviting you to go to your personal space. When your duplicate is ready, you will also receive an email notification.

The declaration of a change of situation does not modify the period of validity of the permit. The expiry date will be the same as that indicated on your former card.

If you have a technical problem (blocked page, error message, etc.), you can contact the Citizen Contact Center (CCC):

  • by phone on 0 806 001 620 (free number)
  • or with the contact form ("Contact" button at the bottom left of the screen). You must clearly explain your problem and send screenshots (site, date and time visible) with the error message if you have one.
If the CCC has not been able to provide you with a solution, you can go to your prefecture to be accompanied by the digital reception point reserved for foreigners present in France. To contact the digital reception point closest to you, you can search on the internet by writing: “foreign prefecture digital reception point” and adding your department.
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