Find an information sheet
Search through our 1093 information sheets about local initiatives and programmes.
Your search results
Make and use an e-photo
An e-photo is required for official documents. Explanations on how to make and use it on the internet.
Buy a tax stamp
Find out how to buy a tax stamp, necessary for obtaining some official documents.
Connect to a website with FranceConnect
This service allows you to connect to sites for free with a single account that you already have.
Scanning a document
Find out how to "scan" (or "digitize") a document.
Open a mobile line
Find out how to open a line in France by paying for a mobile plan with an operator.
How to use the Réfugiés.info app?
Find out how to use the app to find reliable, translated information
IT and administrative training
Free digital workshops for newcomers struggling with French
Know your rights and get help with the procedures
Do you need help with your documents and digital procedures? Come meet us in Dijon.
Get help with administrative procedures
An office with computers for your administrative procedures, with professionals to help you
Learn the basics of computer technology and the procedures on the internet
A digital workshop to be able to use the internet and digital tools (computer, smartphone, etc.)
Getting help to use a computer
Learn to use digital tools (smartphone, computer) for online administrative procedures
Have support for my administrative procedures
Learn IT and have individual support
Learn to use digital tools
Weekly digital workshops for people who do not speak French
Get help getting things done
Get support to do your administrative procedures and use a computer.
Use a notebook to take care of your paperwork
Mon Récap, a free notebook to organize your administrative and professional procedures
Use a computer to carry out administrative procedures
Know how to carry out administrative procedures on the Internet, how to use a computer and a smartphone
Know your rights and find support
Information on your rights, help with procedures and looking for work
Get help with administrative procedures online
Advice and support for using a computer and completing paperwork on the Internet
Learn how to use computers and smartphones
Digital classes for beginners every Friday morning from 10 a.m. to 12 p.m.
Être accompagné dans ses démarches
Une aide pour ouvrir ses droits, trier ses documents, apprendre le français, aller aux rendez-vous
Être accompagné dans ses démarches juridiques en Charente-Maritime
Accompagnement des exilés pour les démarches en droit des étrangers : séjour, famille, nationalité...
Avoir de l’aide pour faire les démarches administratives et utiliser l'ordinateur
Un accès gratuit à un ordinateur et un accompagnement individuel pour les démarches administratives
Using a computer to carry out administrative procedures
Sending documents, making an online appointment at the prefecture, requesting a residence permit
You may also be interested in these information sheets
Apply for French nationality
Apply for naturalization by decree to become a French citizen.
Create a personal account on the Étrangers en France website (ANEF)
By creating a personal account, you can complete your procedures online (residence permit, naturalization, etc.)
Requesting a customary certificate for marriage or civil partnership
If you are a refugee, you no longer need to provide a certificate of custom to get married in France
Getting your residence permit
How to apply for and retrieve the definitive residence permit.
Register and request assistance from CAF
CAF provides financial assistance in different life situations. Find out how to register and apply.
Renew your residence permit
Apply for a new residence permit on the Étrangers en France (ANEF) website when your card expires.
Request a travel document
Apply for a travel document to travel outside France.
Apply for the RSA
What is Active Solidarity Income? Who can receive this financial assistance? How to do?
