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Make and use an e-photo
An e-photo is required for official documents. Explanations on how to make and use it on the internet.
Apply for French nationality
Apply for naturalization by decree to become a French citizen.
Create a personal account on the Étrangers en France website (ANEF)
By creating a personal account, you can complete your procedures online (residence permit, naturalization, etc.)
Getting your residence permit
How to apply for and retrieve the definitive residence permit.
Renew your residence permit
Apply for a new residence permit on the Étrangers en France (ANEF) website when your card expires.
Request a travel document
Apply for a travel document to travel outside France.
Applying for a DCEM (travel document for foreign minors)
Apply for a circulation document for a foreign minor on the website Étrangers en France (ANEF).
Obtain an official translation of a document
Find out how to find a certified translator in your language near you and how to contact them.
Waiving refugee status
You can renounce your refugee status by contacting the Ofpra.
Asking for a birth certificate
Official document given by OFPRA proving the date and place of birth.
Retrieve the documents sent to OFPRA
In what situations and how to request your original documents from OFPRA
Declaring a change of situation on Étrangers en France (ANEF)
Declare on the ANEF website your new address, the loss or theft of your residence permit, ...
Obtain temporary protection
Requirements andsteps to obtain temporary protection in France
Buy a tax stamp
Find out how to buy a tax stamp, necessary for obtaining some official documents.
Fill in the family reference form
Understand how to properly write the information in the family reference sheet (FFR) requested by the Ofpra
The Republican Integration Contract
Understand everything about the Republican Integration Contract (CIR).
Finding out if Ofpra has processed my civil status
You can call Ofpra to find out what stage has been reached in the production of your civil status certificate.
Get social support
Help for LGBTQI+ foreigners: social rights, housing, sexual and mental health, professional integration
Get help with administrative procedures
Individual appointment for residence permit, CAF, France Travail, receipt, Vitale card, housing application
Have a domiciliation
A domiciliation allows you to have an address to receive your mail
Be accompanied in your procedures
Have comprehensive support on access to employment, health, housing and rights.
Get administrative support
Help with administrative and legal matters for everyone
Have support for my administrative procedures
Learn IT and have individual support
Use a notebook to take care of your paperwork
Mon Récap, a free notebook to organize your administrative and professional procedures
Find out about your rights and get help with procedures
Support for residence permits, family reunification, naturalization procedures
Help us improve Réfugiés.info!
Help us improve the Réfugiés.info application by answering a short questionnaire.
Get informed to better support my beneficiaries
The Integration Center for Support Resources aims to enhance the skills of integration professionals.
Get help for administrative procedures
Help and tips for completing paperwork, files, applications (residence permit, family, travel, naturalization)
Être accompagné dans ses démarches
Une aide pour ouvrir ses droits, trier ses documents, apprendre le français, aller aux rendez-vous
Être accompagné dans ses démarches juridiques en Charente-Maritime
Accompagnement des exilés pour les démarches en droit des étrangers : séjour, famille, nationalité...
Être informé sur ses droits en Charente-Maritime
Permanences juridiques gratuites en droit des étrangers, droit de la famille, droit civil et droit du travail
Avoir de l’aide pour faire les démarches administratives et utiliser l'ordinateur
Un accès gratuit à un ordinateur et un accompagnement individuel pour les démarches administratives
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Requesting a customary certificate for marriage or civil partnership
If you are a refugee, you no longer need to provide a certificate of custom to get married in France
Register and request assistance from CAF
CAF provides financial assistance in different life situations. Find out how to register and apply.
Apply for the RSA
What is Active Solidarity Income? Who can receive this financial assistance? How to do?
Make an appointment with a social worker
A social worker can advise you and help you with your procedures.
Declare and pay your income taxes
When and how to declare income, pay taxes, and receive a tax notice.
Travel to your country of origin
Find out how to obtain a "safe conduct" document allowing you to travel to your country of origin.
Applying for child benefit
If you have two children (or more), you can apply for financial assistance from the CAF (family allowance).
Open a bank account
Find out how to open a checking account at a banking institution.