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Make an appointment with a social worker
A social worker can advise you and help you with your procedures.
Fill in the family reference form
Understand how to properly write the information in the family reference sheet (FFR) requested by the Ofpra
Scanning a document
Find out how to "scan" (or "digitize") a document.
Finding out if Ofpra has processed my civil status
You can call Ofpra to find out what stage has been reached in the production of your civil status certificate.
Be helped in your procedures near you
Go to a France Services counter so that an agent can help you with your procedures.
Be accompanied in your procedures
The LAIR is a place of welcome and information for refugees in Lille.
Get help with administrative procedures
Individual appointment for residence permit, CAF, France Travail, receipt, Vitale card, housing application
Get social support
Help for LGBTQI+ foreigners: social rights, housing, sexual and mental health, professional integration
Find housing and support
The FAIR platform is a place of welcome and support for refugees in Caen.
Get social support
Temporary accommodation and support for refugees.
Have a domiciliation
A domiciliation allows you to have an address to receive your mail
Social support to help you with your administrative procedures
Social support for single people, without dependent children and not retired.
IT and administrative training
Free digital workshops for newcomers struggling with French
Be supported in your administrative procedures
Adate helps you with your legal and administrative procedures.
Be referred to specific support
Personalized help to find out where to find training, work, accommodation...
Know your rights and get help with the procedures
Do you need help with your documents and digital procedures? Come meet us in Dijon.
Get personalized support to live in Île-de-France
Association which helps to better understand French society, find accommodation, do the paperwork...
Get support with your administrative procedures
The AVEC scheme (Support Towards Employment and Citizenship) supports you in your integration.
Get help with administrative and legal procedures
Reception and assistance with administrative procedures for refugees in English, Ukrainian, Russian, Polish
Be legally accompanied
The legal workshop of the Agora by the Catholic Relief Service charity (Secours Catholique) supports you in your administrative procedures
Be accompanied in your procedures
Have comprehensive support on access to employment, health, housing and rights.
Get help with administrative procedures
A public letter-writer can help you write letters, but also carry out certain admin procedures.
Receiving my mail
Get a free postal address in Poitiers to receive your mail.
Get help with administrative procedures
An office with computers for your administrative procedures, with professionals to help you
Be supported in your steps
Assistance with administrative procedures (RSA, APL, CSS, etc.)
Evaluate and report unsanitary housing conditions
Adil 21 advisors welcome and answer tenants' questions.
Be accompanied in its procedures and its professional integration
Obtain a linguistic level necessary in professional context.
Get help with your procedures
A team and its volunteers welcome you, inform you, help you according to your requests.
Get advice on your rights
Lawyers are available to answer your legal questions.
Get help to read/understand/fill in your papers
Volunteer writers are on hand to help you!
Learn about your rights
Free legal advice on immigration law, family law and labour law.
Receive support for unpaid rent
Adil 21 helps families find appropriate legal solutions and orientates them to its partners.
Learn the basics of computer technology and the procedures on the internet
A digital workshop to be able to use the internet and digital tools (computer, smartphone, etc.)
Getting help to use a computer
Learn to use digital tools (smartphone, computer) for online administrative procedures
Get advice to manage your budget
Carry out an in-depth diagnosis of your personal and financial situation in order to find solutions.
Get administrative support
Help with administrative and legal matters for everyone
Ask your questions about housing
Do you have a question about accommodation/housing ? The advisers are here to help you!
Be accompanied to make my life in France
Finding a job, doing administrative procedures, learning French... = help for 2 to 4 years
Find information and get help
A place that welcomes all people living in the Pays Des Écrins.
Have support for my administrative procedures
Learn IT and have individual support
Get help with administrative procedures
Support for filling in administrative documents, writing or understanding letters, etc.
Being welcomed and oriented
The welcoming volunteers of Secours populaire listen to you and guide you according to your needs.
Learn French and get help with the procedures
Priority support for women (particularly victims of violence)
Find out about your rights in the event of domestic or family abuse
Adapted support for victims of violence in a couple relationship or within the family
Get help getting things done
Get support to do your administrative procedures and use a computer.
Find out about your rights and get help with procedures
Support for residence permits, family reunification, naturalization procedures
Be provided with a temporary accommodation and receive support
Hosting for 12 months of young refugees under 25 without resources
You may also be interested in these information sheets
Make and use an e-photo
An e-photo is required for official documents. Explanations on how to make and use it on the internet.
Apply for French nationality
Apply for naturalization by decree to become a French citizen.
Create a personal account on the Étrangers en France website (ANEF)
By creating a personal account, you can complete your procedures online (residence permit, naturalization, etc.)
Requesting a customary certificate for marriage or civil partnership
If you are a refugee, you no longer need to provide a certificate of custom to get married in France
Getting your residence permit
How to apply for and retrieve the definitive residence permit.
Register and request assistance from CAF
CAF provides financial assistance in different life situations. Find out how to register and apply.
Renew your residence permit
Apply for a new residence permit on the Étrangers en France (ANEF) website when your card expires.
Request a travel document
Apply for a travel document to travel outside France.
