Find an information sheet
Search through our 1093 information sheets about local initiatives and programmes.
Your search results
Make and use an e-photo
An e-photo is required for official documents. Explanations on how to make and use it on the internet.
The family reunification process
You wish to bring your family to France to live with you.
Get emergency accommodation by calling 115
Emergency number to be admitted free of charge to an emergency accommodation centre
Request a travel document
Apply for a travel document to travel outside France.
Official certification of your level of French
Obtain proof of your level of French (DELF, DALF, DILF, TCF, FET...)
Make an appointment with a social worker
A social worker can advise you and help you with your procedures.
Obtain an official translation of a document
Find out how to find a certified translator in your language near you and how to contact them.
Travel to your country of origin
Find out how to obtain a "safe conduct" document allowing you to travel to your country of origin.
Retrieve the documents sent to OFPRA
In what situations and how to request your original documents from OFPRA
Obtain temporary protection
Requirements andsteps to obtain temporary protection in France
Finding an on-duty pharmacy
Learn how to find a pharmacy that is open in the evening, at night, on Sundays or during a public holiday.
Applying for disability benefits from the MDPH
Find out how to apply for MDPH assistance or benefits in the event of a disability
Buy a tax stamp
Find out how to buy a tax stamp, necessary for obtaining some official documents.
Apply for housing benefits
The CAF can give you aid (APL, ALF, ALS) to pay for your accommodation, depending on your situation.
Applying to university
Find out how to join a university to study in France.
Make a medical appointment on Doctolib
Doctolib is a free online platform that helps you make medical appointments.
Fill in the family reference form
Understand how to properly write the information in the family reference sheet (FFR) requested by the Ofpra
Have a family record book
Learn about when you will receive a family record book from Ofpra or your town hall
Volunteering in an association
Make yourself useful in an association and enhance your skills.
Report a change of contact details to OFPRA
How to report a change of phone number, email or postal address to OFPRA
Apply for a study grant
Apply for CROUS assistance for students: social criteria grant (BCS) or ASAA allowance.
Find your family with the international network "Restoring family links"
For people who have lost contact with family members abroad.
Access legal aid
Low-income people can obtain a full or partial payment of their legal costs (lawyer...)
Scanning a document
Find out how to "scan" (or "digitize") a document.