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Psychological support over the phone
Multilingual psychologists are at your service with free telephone consultations
Learn French at university in Caen
Obtain a university degree (DU) to begin or resume studies in France.
Find housing and support
The FAIR platform is a place of welcome and support for refugees in Caen.
Find a job and accommodation in Calvados
Overall support: access to rights, administration, housing and work...
Make and use an e-photo
An e-photo is required for official documents. Explanations on how to make and use it on the internet.
Apply for French nationality
Apply for naturalization by decree to become a French citizen.
Create a personal account on the Étrangers en France website (ANEF)
By creating a personal account, you can complete your procedures online (residence permit, naturalization, etc.)
Requesting a customary certificate for marriage or civil partnership
If you are a refugee, you no longer need to provide a certificate of custom to get married in France
The family reunification process
You wish to bring your family to France to live with you.
Getting your residence permit
How to apply for and retrieve the definitive residence permit.
Getting married in France
Everything you need to know about the marriage process in France.
Get emergency accommodation by calling 115
Emergency number to be admitted free of charge to an emergency accommodation centre
Register and request assistance from CAF
CAF provides financial assistance in different life situations. Find out how to register and apply.
Renew your residence permit
Apply for a new residence permit on the Étrangers en France (ANEF) website when your card expires.
Request a travel document
Apply for a travel document to travel outside France.
Apply for social housing (HLM)
Apply for social housing (HLM) with a rent adapted to your income.
Driver's licence exchange
Find out how to exchange a foreign driving license for a valid French license.
Apply for the RSA
What is Active Solidarity Income? Who can receive this financial assistance? How to do?
Have a foreign diploma recognized in France (ENIC-NARIC)
Have your foreign diploma recognized to resume your studies in France or to find a job
Official certification of your level of French
Obtain proof of your level of French (DELF, DALF, DILF, TCF, FET...)
Register with France Travail (Pôle emploi)
A public service to help you find a job or receive unemployment benefit
Work as a nurse with a non-EU diploma
Study in France to work as a nurse.
Getting married abroad
Find out how to get married in a foreign country.
Get your Vitale card
The carte Vitale is issued for free to anyone who benefits from health insurance.
Take the driving license test as a free candidate
Everything you need to know about taking the code and the driving licence (B licence) as an independent candidate.
Applying for a DCEM (travel document for foreign minors)
Apply for a circulation document for a foreign minor on the website Étrangers en France (ANEF).
Make an appointment with a social worker
A social worker can advise you and help you with your procedures.
Entering into a civil partnership in France (PACS)
Understand everything about the PACS which is a more flexible contract than marriage between two adults.
Declare and pay your income taxes
When and how to declare income, pay taxes, and receive a tax notice.
Obtain an official translation of a document
Find out how to find a certified translator in your language near you and how to contact them.
Travel to your country of origin
Find out how to obtain a "safe conduct" document allowing you to travel to your country of origin.
Waiving refugee status
You can renounce your refugee status by contacting the Ofpra.
Make a DAHO or DALO request
Request an emergency accommodation (DAHO) or housing (DALO) when your first applications failed.
Asking for a birth certificate
Official document given by OFPRA proving the date and place of birth.
Retrieve the documents sent to OFPRA
In what situations and how to request your original documents from OFPRA
Getting divorced in France
Find out how to go through the divorce procedure in France to separate from your spouse
Become a nursing assistant in France
Do a one-year training to obtain the French nursing assistant diploma.
Take the driving test with a driving school
Everything you need to know about taking the code and the driving licence (B licence) with the help of a driving school.
Declaring a change of situation on Étrangers en France (ANEF)
Declare on the ANEF website your new address, the loss or theft of your residence permit, ...
Obtain temporary protection
Requirements andsteps to obtain temporary protection in France
Becoming a self-entrepreneur
Find out how to create your auto-entrepreneur status and declare your activity.
Take a DU Passerelle course
Obtain a university diploma (DU) to be able to resume studies at university
Applying for child benefit
If you have two children (or more), you can apply for financial assistance from the CAF (family allowance).
Finding an on-duty pharmacy
Learn how to find a pharmacy that is open in the evening, at night, on Sundays or during a public holiday.
Work as a doctor, dentist, pharmacist or midwife
Find out how to work in France in a medical profession with the diploma of your country.
Applying for disability benefits from the MDPH
Find out how to apply for MDPH assistance or benefits in the event of a disability
Buy a tax stamp
Find out how to buy a tax stamp, necessary for obtaining some official documents.
Enroll your children in school
Understand everything about the French school system and the steps to enroll your children in school.