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Important information

With Médiation Numérique (Digital Mediation)

Target audience

AudienceStatutory refugees, Beneficiaries of subsidiary protection, Beneficiaries of temporary protection, Stateless people


Free of charge

Availability requested

Duration of commitmentBetween 6 and 12 months

Where is it?

Getting help to use a computer

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What is it?

A space where advisors help to:

  • use a computer and a smartphone effectively
  • carry out administrative procedures on the internet (send a file, complete a form, download a document, etc.)
  • go online safely (protect personal information, protect passwords, etc...)


It is possible to have personalized advice and participate in group workshops.

Why is it interesting?

Make your quarterly declaration to the CAF, send an e-mail to Pôle Emploi, make an appointment at the prefecture, fill in a form to apply for social housing, download a letter from OFPRA... you can learn to do everything online to save time and be independent.

You can ask for advice on how to protect your information on the internet, and better understand "cybersecurity".

How to do it?

If you have a question, a technical issue, or if you want the program of activities on site, you can contact the "Le 400" area:

  • on site: 12 Place Jean Marie Dauzier, 19100 Brive-la-Gaillarde
  • by phone: 05 55 22 44 71
  • by email:
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