How to get medical and psychological support
with CENTRE ESSOR 63 (Centre for Growth)
What is it?
The ESSOR 63 center, set up by the Forum Réfugiés - Cosi association, offers free help and support to anyone suffering psychologically because of exile, as well as to victims of violence or torture.
The center welcomes everyone, without distinction of sex, age or nationality.
Good to know : A professional interpreter is always present if your level of French does not allow for optimal support.
Who is it for?
On referral or coming directly
Departments
63 - Puy-de-Dôme
On referral or coming directly
Departments
63 - Puy-de-Dôme
Why is it interesting?
Get help and support
Leaving one's country, one's landmarks, sometimes one's family and loved ones, is a very difficult process. Arriving in France can sometimes be experienced as traumatic, and the journey of exile, often very complicated, can be a source of psychological and/or physical trauma.
You may feel the need to talk, to share, to be accompanied and supported until things become more familiar. The ESSOR 63 center team will welcome you and listen to you, so that we can offer you support adapted to your needs. You have an active role to play in this care process, and our psychologists will accompany you for as long as you wish.
Access to an interpreter to make conversation easier
If your level of French does not allow you to be comfortable expressing your ideas and emotions, we call on a professional interpreter in your language. He or she can be present during your appointments with the doctor and/or the psychologist, or on the phone, to translate and facilitate the exchanges.
How do I get involved?
A professional refers me to the ESSOR 63 center
This may be a health professional, social worker, education professional, or volunteer.
This person fills out a referral sheet, and sends it by email to the ESSOR 63 center team: centreessor63@forumrefugees.org .
It is also possible to request referral sheets by sending an email to the same address.
The ESSOR 63 center team will answer the request either by contacting the professional, or by directly contacting you.
I go directly to the ESSOR centre
I can also visit the ESSOR 63 centre, preferably after having made a first contact by telephone on 04 63 46 89 80 or 06 14 96 71 66.
The ESSOR 63 center is located:
Centre Commercial Croix-Neyrat
"Auchan Nord", 1st floor
Rue du Torpilleur Sirocco
63100 CLERMONT-FERRAND
It is accessible by TRAM A and Bus Line 22 , stop " Hauts de Chanturgue ".
The ESSOR 63 center is open:
- Tuesday afternoon , from 2 p.m. to 5 p.m. ,
- Wednesday , from 9:30 a.m. to 5 p.m.
- Thursday , from 9 a.m. to 5 p.m.
Initial Welcome Interview
After orientation, or when an appointment has been given to me after my visit, I benefit from a First Reception Interview: I am received by a psychologist and possibly a general practitioner, to evaluate my situation and my needs.
Follow-up appointments OR external referral
After my First Welcome Interview, medical follow-up is often offered. I am free to accept it or not.
If the ESSOR 63 center is not the structure best suited to meet my needs, the professionals can offer me other alternatives and direct me towards other systems that will support me.
I may also decide that I prefer to wait before starting a follow-up. In this case, I can reconnect at any time with the center, which will welcome me when I feel ready.