After learning about your situation, the delegates will inform you about your rights, help you with your procedures, and if necessary, redirect you to a structure that can better help you. The delegates can, for example, contact the services of an administration and propose a settlement. They can also initiate proceedings.

The Defender's delegates can help you if:

• you have difficulties in your relations with the public services;
• the rights of a child are not respected;
• you are victim of discrimination.