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CROUS student accommodation

Proposed by Centre national des œuvres universitaires et scolaires (CNOUS) Updated on il y a 2 mois

The Regional Centre for University and School Services (CROUS) offers moderate rent (cheaper) accommodation primarily for scholarship students.

To have student status, you must be enrolled in a French higher education institution.
You need an INE (National Student Identity) number to be officially a student and to receive financial aid. The INE number consists of 11 characters (10 numbers + 1 letter or 9 numbers + 2 letters).

If you are eligible for the scholarship, you must first apply for a Student Social File (DSE) before applying for accommodation on this website: www.messervices.etudiant.gouv.fr

The CROUS will prioritize housing allocations for students with a validated DSE (Student Social File). Applications from non-scholarship students are not given priority.

Read: the Refugees.info fact sheets "Completing a Student Social File (DSE)" and "Applying for a scholarship"

CROUS student accommodation is allocated according to 3 criteria:

  • The family's income
  • The number of children in the family who are tax dependents
  • The distance between the family home and the place of study

The lease term for CROUS accommodation is a minimum of one month and a maximum of one year (September to July inclusive). The application can be renewed each year, up to a maximum of 5 years of occupancy.

During the year, some accommodations are exceptionally available for a period of less than one academic year.

How to do it?

You must create an account on the following website: www.messervices.etudiant.gouv.fr/enregistrement

Three sections need to be completed:

  • Identity
  • Email address
  • National Student Identification (INE)
If you do not have an INE number (you come from abroad or you are enrolled in an institution not under the jurisdiction of the French National Education system), you will need to provide proof of your enrollment in French higher education for the current or upcoming year or a certificate of internship in France.

At the end of your registration, you will receive an email with a verification code (6 letters) to enter in your registration form.

In case of difficulty, you can contact the Crous by calling the new single number for all requests for information to the Crous, to be saved on your phone: 09 72 59 65 65 (cost of a local call).

To begin your accommodation search, you need to log in to your account for the first time:

  • Go to the website www.messervices.etudiant.gouv.fr
  • Click on the "login" button located at the top right of the website page, then enter your email and the password you created in Step 1.
  • To view accommodation options, scroll to the bottom of the page until you reach the heading "Find accommodation" and then click on the "In CROUS residence" icon.

A new page called "Find Accommodation" will open. You can also access it by clicking here: trouverunlogement.lescrous.fr

  • Click on "Search for Accommodation": you will find all the CROUS accommodation offers.
  • You can simplify your search by specifying the city where you are studying, a maximum price, or a type of shared accommodation.

On the homepage of the website "Find accommodation in a university residence" :

  • Choose the academic year,
  • Write the name of the city where you will be studying.
  • Optionally, specify a maximum price and a type of cohabitation.
  • Finally, click on "Start search" to see the list of available accommodations.

Once the main phase is open, you will be able to submit 10 choices (the residence + the type of accommodation) in the same city or in different cities and CROUS.

Important dates (opening of main and supplementary phases, allocation dates, etc.) are indicated on the homepage.

If you encounter any difficulties with your application, you can contact the CROUS support service or check if your question has already been answered here on the student.gouv.fr website.

If no housing has been allocated to you during the main phase, a supplementary phase is open to submit applications for the remaining housing.

If you were allocated accommodation during the main phase, you can confirm your booking by paying a reservation fee of €70 (this deposit will be deducted from your first month's rent and serves as confirmation of your reservation). Please note that you must pay the deposit within the specified timeframe (generally 5 days); otherwise, your reservation will be cancelled and the accommodation will be made available again online.

You can only book one accommodation at a time per CROUS. If you have a pending booking request at a CROUS, it is not possible to book other accommodations at the same CROUS.

After paying the advance on your rental fee, you will need to complete your rental application online. You can access it here:

  • either via the link that was sent to you by email when you paid the advance on the royalty,
  • either by logging in to the Mes Services Étudiant website, under the Cité'U section.

You will be asked to validate or provide the following:

  • the internal regulations
  • the joint surety agreement provided to you, completed and signed by the third party acting as guarantor,
  • proof of insurance against rental risks (fire, water damage, civil liability),

You will also need to pay the security deposit. You can then schedule an appointment to receive the keys.

Upon entering the residence, you will be asked:
- to pay your first rent,
- to present the student card or a certificate of enrollment for the academic year for which the accommodation was obtained.

What happens next?

If you are already housed in a CROUS residence and wish to keep your accommodation for the next academic year, you must submit a renewal request in your Cité'U space on the following website: www.messervices.etudiant.gouv.fr

From the date of notification of the CROUS decision, you have two months to send an informal appeal by mail to the director of the CROUS to contest their decision. To do so, you must write a letter explaining your reasons.

The director of the CROUS is under no obligation to reverse the decision.

From the date of notification of the decision on the informal appeal, you have a period of 2 months to send a formal appeal to an administrative court.

The addresses of the administrative courts are available on this site.

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