You must create an account on the following site: www.messervices.etudiant.gouv.fr/envole/enregistration

3 things will have to be filled:

• Identity
• Email address
• National Student Identification (INE)

At the end of your registration, you will receive an email with a verification code (6 letters) to be entered in your registration form.

In case of difficulty, you can find the CROUS contact on the following site: www.crous-paris.fr/contact

To start your search for accommodation, you must log into your account for the first time:

• Go to the website www.messervices.etudiant.gouv.fr
• Click on the "login" button located at the top right of the site page to open a window to indicate your email address and your password that you created in Step 1.
• To access the accommodation offers, scroll down the page until you reach the heading "Find accommodation" then click on the "In CROUS residence" icon.

A new page titled “Find Accommodation” will open. You can also access it by clicking here: trouverunlogement.lescrous.fr

Click on “Find Accommodation”: you will find all the proposals for CROUS accommodation.

You can simplify your search by indicating the address of your university in the "Location" box.

On the home page of the "find accommodation in a university residence" site (https://trouverunlogement.lescrous.fr/ ), click on the "Find accommodation" icon to access the list of available accommodation.

Once the main phase opens, you will be able to place two wishes (the residence + the type of accommodation) on three different sectors.

In case of difficulty with your request, you can contact the CROUS assistance service or see if your question has not already been answered here on the etudiant.gouv.fr website

If no accommodation has been allocated to you during the main phase, an additional phase is open to submit applications for the remaining accommodation.

If you have been allocated accommodation during the main phase, you can confirm that you accept the accommodation by paying an advance on the fee / rent. The deadlines (in principle 7 days) must be respected to pay the fee in advance, otherwise the reservation is canceled and the accommodation is put back online.

Once you have paid the advance, you will need to complete your rental file online. You can access this either by clicking on the link sent to you by email when you paid the advance, or by logging on to the Mes Services Étudiant website Mes Services Étudiant website (www.messervices.etudiant.gouv.fr) , Cité'U section .

In particular, you will be asked to validate or provide:

• the internal rules
• the joint and several guarantee contract provided to you, completed and signed by the third party acting as guarantor,
• an insurance certificate covering rental risks (fire, water damage, civil liability),

You will also have to pay the security deposit. You can then make an appointment for your key delivery.

If you are already staying in a Crous residence and want to keep your accommodation for the next academic year, you must submit a renewal request in your Cité'U space on the following site: https: //www.messervices.etudiant. gouv.fr

Once you have been notified of the CROUS's decision, you have 2 months in which to send an ex gratia appeal by post to the CROUS director to contest the decision. To do this, you must write a letter setting out your reasons.

From the notification of the decision of the ex gratia appeal, you have a period of 2 months to address a contentious appeal before an administrative court.

The addresses of the administrative courts are available on the following site:

https://www.conseil-etat.fr/tribunaux-cours/la-carte-des-juridictions-administratives