Get CROUS accommodation

Get CROUS accommodation

Last update11 mai 2021

What is it?

The Regional Center for University and School Works (CROUS) offers low-rent housing primarily for scholarship students.

Please note: To benefit from student status, you must be enrolled in a French higher education institution. You must obtain the INE (National Student Identity) number to be officially a student and to benefit from assistance. The INE number is made up of 11 characters (10 digits + 1 letter or 9 digits + 2 letters).

If you are eligible for the scholarship, you must apply for a student social file (DSE) before applying for housing on the following site:

Please note : The CROUS will first allocate accommodation to students with a validated DSE. The files of non-scholarship students are not given priority.

Accommodation is allocated according to 3 criteria:

  • Family income
  • The number of tax-dependent children of the family
  • The distance from the family home and the place of study

Please note : The further your home is from your place of study, the more priority your housing application will be. People without a fixed address will have their file processed as a priority.

To benefit from CROUS housing, you must be under 30, not registered with Pôle Emploi or CAF.

The duration of the CROUS housing lease is a minimum of one month and a maximum of one academic year (September to July inclusive).

Please note : During the year, some accommodation is exceptionally available for a period of less than one academic year.

Who is it for?


France entière

Age required
More than 18 years

France entière

Age required
More than 18 years

What to do?


Registration on

You must create an account on the following site:

3 things will have to be filled:

  • Identity
  • Email address
  • National Student Identification (INE)

Please note: If you do not have an INE number (you come from abroad or you are educated in an establishment not dependent on the National Education), you will have to provide proof of your registration in French higher education for the current or future year or an internship certificate in France.

At the end of your registration, you will receive an email with a verification code (6 letters) to be entered in your registration form.

In case of difficulty, you can find the CROUS contact on the following site:


Log in to

To start your search for accommodation, you must log into your account for the first time:

  • Go to the website
  • Click on the "login" button located at the top right of the site page to open a window to indicate your email address and your password that you created in Step 1.
  • To access the accommodation offers, scroll down the page until you reach the heading "Find accommodation" then click on the "In CROUS residence" icon.

A new page titled “Find Accommodation” will open. You can also access it by clicking here:

Click on “Find Accommodation”: you will find all the proposals for CROUS accommodation.

You can simplify your search by indicating the address of your university in the "Location" box.


Submit your housing requests

On the home page of the "find accommodation in a university residence" site ( ), click on the "Find accommodation" icon to access the list of available accommodation.

Once the main phase opens, you will be able to place two wishes (the residence + the type of accommodation) on three different sectors.

Please note : For each of the sectors, you can check an option allowing the Crous to offer you free accommodation if your first two wishes are not met.

In case of difficulty with your request, you can contact the CROUS assistance service or see if your question has not already been answered here on the website

Please note : The important dates (the opening of the main and additional phases, the award dates, etc.) are indicated on the home page.


Track your housing requests

If no accommodation has been allocated to you during the main phase, an additional phase is open to submit applications for the remaining accommodation.

If you have been allocated accommodation during the main phase, you can confirm the taking of the accommodation by paying an advance on the fee / rent. The deadlines (in principle 7 days) must be respected to pay the fee in advance, otherwise the reservation is canceled and the accommodation is put back online.

Please note : You can only book one accommodation at a time with CROUS. If you have a pending reservation request in a CROUS, you will not be able to book other accommodation in the same CROUS.


Finalize your housing request

After paying the advance on the fee, you must also return to the residence the documents provided by it, duly completed, including:

  • the signed internal regulations,
  • the joint and several guarantee contract provided to you, duly completed and signed by the third party acting as guarantor,
  • the payment of the security deposit (the deposit) which corresponds to one month's fee.

When entering the residence, you will be asked:

  • the payment of the first fee (the "rent"), less the advance paid previously,
  • presentation of the insurance certificate against rental risks (fire, water damage, civil liability),
  • presentation of the student card or registration certificate for the academic year for which the accommodation was obtained.

And after?

Keep your accommodation

If you are already staying in a Crous residence and want to keep your accommodation for the next academic year, you must submit a renewal request in your Cité'U space on the following site: https: //www.messervices.etudiant.

Contesting a CROUS decision

From the notification of the CROUS decision, you have a period of 2 months to send a free appeal by mail to the CROUS director to contest his decision. To do this, you should write a letter outlining your motives.

Please note: There is no obligation for the CROUS director to change their decision.

From the notification of the decision of the ex gratia appeal, you have a period of 2 months to address a contentious appeal before an administrative court.

The addresses of the administrative courts are available on the following site:

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