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ProceduresTrainingFinance my trainingUse your personal training account (CPF)

Use your personal training account (CPF)

Comité de la Démarche AccessibleProposed by Comité de la Démarche Accessible Updated on il y a 6 mois

The personal training account (CPF) is an account with a sum of money that allows you to register for training. There are many training courses available all year round, on many subjects, which end with a certificate or diploma. The objective is to learn new professional skills to progress or change jobs.

The personal training account (CPF) is for:

  • private and agricultural sector employees
  • independent workers ( self-employed , craftsmen, traders, etc.)
  • civil servants (civil servants and contract workers) over 18 years of age.
If you are a minor, you are entitled to the CPF:
- from 16 years old if you have a professional activity
- from 15 years old if you are on an apprenticeship contract.
If you are unemployed, you can use your CPF account, if you already had money in it.
To use your CPF, you must go through FranceConnect+ and validate your La Poste Digital Identity, this is a secure method to confirm your identity and avoid scams (see steps 2 and 3).
Never give your personal information to anyone over the phone. If you think you are the victim of a CPF scam, see the last step at the bottom of this sheet.

Depending on your professional situation, you receive money each year on your CPF (except for civil servants who have a CPF calculated in hours). The more you work, the more money you have on your CPF. You can then choose a training course and pay for it with this money (see steps 4 and 5).

The main steps are explained here with pictures.
The main questions asked about the CPF are here, with general answers.

How to do it?

  1. Go to Mon Compte Formation:
  • on a computer
  • or on the Mon Compte Formation application to download from the App Store or Google Play .

2. Write your definitive social security number (13-digit number starting with 1 for men and 2 for women, written on the Vitale card) and your date of birth.
> Read: the Réfugiés.info sheet " Having a Vitale card "

3. Complete your personal information:

  • phone number
  • email address
  • mailing address
  • last validated diploma (if you have one).

4. Create a secure password (with numbers, letters and special characters) and click "Continue".

5. You will receive a 6-digit security code by email, valid for 15 minutes.
Confirm your registration with this code and click on “ Validate ”.

To register for training, you need a La Poste Digital Identity account.

To do this, you must:

  • be over 18 years old,
  • have a recent phone (Android or iPhone)
  • have a valid identity document (identity card, passport or residence permit valid for at least 5 years).
  1. You can create your account:
If you are unable to create your account using one of these methods, there is another solution by mail explained here (be careful, this takes longer).

2. You must then have your identity checked:

  • in a post office
  • remotely with a video of your identity document and your face
  • to your home by a postman.

  1. Open the La Poste Digital Identity app on your phone and click on “ Start ”.
  2. Accept the terms of use.
  3. Enter your phone number. You will receive a 6-digit activation code by SMS. Copy this code.
  4. You must then choose a 4-digit secret code (be careful, you cannot use a sequence of numbers or the same number 4 times: 1234, 2222, etc.).
You can use your digital identity for procedures other than the CPF, for example taxes and car registration.

  1. Connect to your CPF , through Login with FranceConnect+ .
  2. Type your phone number.
  3. Click on the notification received on your phone.
  4. Confirm and validate the connection request with your 4-digit secret code from La Poste Digital Identity.
  5. Check how much money you have in your account.
  6. Search for training based on your professional objective on Search: enter the name of a profession or skill that interests you (for example: pastry chef, IT, etc.).
You can choose to do the training remotely (on the Internet with a computer or telephone) or in person (in a training center).
If you prefer in-person, enter your postal code to find a center near you.

To choose a training course from the results list, take a good look at:

  • the price
  • the number of hours
  • the diploma you can take at the end
  • the training center.

Go to the top right on " Filters " to see dates, reviews, schedules (daytime classes, evening classes, weekend classes, etc.).

Open the training sheet for more details: program, registration, training center telephone number.
If you have any questions, please call the training center directly.

The money from your training rights after a year of work is added to your CPF the following year.
The money in your CPF is not subject to income tax; you do not need to declare it.

To choose a suitable training, you can also ask a career development advisor for free help . To find an advisor, click here.

You can use your CPF to pay for your driving license (A1, A2, B, B1, B96, BE, B78, C, C1, C1E, CE, D, D1, D1E, DE licenses) if this helps you with your professional project, provided you do not already have a license of the same category.

When you find a training course that interests you, click on the ❤️ to the right of the file to easily find it later.

Once you have chosen one or more training courses, click " Request a quote ." Each training center will send you important information: prices, schedules, dates, etc., and you can compare them.

  1. If you agree with the documents and the price of the training center, you can register.
  2. Log in to your CPF account, go to the training course you have chosen and click on "training registration".
  3. You have 4 working days to check your file, finalize your registration and pay.

Regardless of the price of your training, you are required to pay €102.23.

For example: you have €1,000 in your CPF, the training costs €1,000. You use €897.77 of your CPF and you pay €102.23.

- If you are unemployed or retraining, you do not pay the €102.23.
- If you are an employee, you can ask your employer to pay the €102.23.
- If the money in your CPF is not enough to pay for the training, you can ask other structures to help you pay. For example, a skills operator (OPCO), Agefiph, the regional council, the town hall, the departmental council, France Travail (formerly Pôle emploi), some associations through the citizen engagement account (CEC) ...

What happens next?

The training center will send you the training start date, the address (if it is in person), the connection link (if it is remote).

Some training centers organize an individual interview before the start of the courses.

At the end of the training, you will have the opportunity to evaluate the training (to give your opinion and give a rating).

If your file has been validated but you have a problem, it is possible to cancel or stop your training, but without any guarantee of being fully reimbursed.

The reimbursement conditions are different depending on your situation:

Cancellation information is here.

Be careful, there are currently many scams trying to attack your account and steal the money in your CPF, this is fraud.
If you receive an email, text message, or call offering free training or a discount with your CPF, do not answer or hang up. No vocational training center is authorized to advertise or ask for your personal information.

Never give out your username, password, PIN, or social security number.
You must be the only person to log into your account.

If you are a victim of a scam, go to this page Report fraud and choose according to your situation.

While waiting for the answer, you can take some precautions:

  • change your password immediately if you can still log in to your account. Feel free to change it on other sites where you use the same password as well.
  • check the information on your CPF (email, telephone, etc.) and your training records
  • keep all proof of your registration for training (name of the training, name of the training center, postal address, email address, telephone number, training contracts, etc.)
  • contact the Ministry of the Interior's Info Scams platform for advice at 0 805 805 817 (toll-free number). The service is open from 9 a.m. to 6:30 p.m., Monday to Friday.
  • file a complaint at the police station or the gendarmerie or in writing to the public prosecutor of the judicial court to which you belong , providing all the evidence you have.
The France Victimes association helps you free of charge: call 116 006 (free call and service, every day from 9 a.m. to 7 p.m.) or send an email to victimes@116006.fr .
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