How to get medical and psychological support
with CENTRE ESSOR 63 (Centre for Growth)

How to get medical and psychological support

with 
CENTRE ESSOR 63 (Centre for Growth)

Last update 16 mars 2022

What is it?

The ESSOR 63 center, set up by the Forum Réfugiés - Cosi association, offers free help and support to anyone suffering psychologically because of exile, as well as to victims of violence or torture.

The center welcomes everyone, without distinction of sex, age or nationality.

Good to know : A professional interpreter is always present if your level of French does not allow for optimal support.

Who is it for?

Important!

On referral or coming directly

French level
All levels
Target audience
Refugees
How much does it cost?
Free
Action zone

Departments

63 - Puy-de-Dôme

Important!

On referral or coming directly

French level
All levels
Target audience
Refugees
How much does it cost?
Free
Action zone

Departments

63 - Puy-de-Dôme

Why is it interesting?

Get help and support

Leaving one's country, one's landmarks, sometimes one's family and loved ones, is a very difficult process. Arriving in France can sometimes be experienced as traumatic, and the journey of exile, often very complicated, can be a source of psychological and/or physical trauma.

You may feel the need to talk, to share, to be accompanied and supported until things become more familiar. The ESSOR 63 center team will welcome you and listen to you, so that we can offer you support adapted to your needs. You have an active role to play in this care process, and our psychologists will accompany you for as long as you wish.

Access to an interpreter to make conversation easier

If your level of French does not allow you to be comfortable expressing your ideas and emotions, we call on a professional interpreter in your language. He or she can be present during your appointments with the doctor and/or the psychologist, or on the phone, to translate and facilitate the exchanges.

How do I get involved?

A professional refers me to the ESSOR 63 center

This may be a health professional, social worker, education professional, or volunteer.
This person fills out a referral sheet, and sends it by email to the ESSOR 63 center team: centreessor63@forumrefugees.org .
It is also possible to request referral sheets by sending an email to the same address.
The ESSOR 63 center team will answer the request either by contacting the professional, or by directly contacting you.

I go directly to the ESSOR centre

I can also visit the ESSOR 63 centre, preferably after having made a first contact by telephone on 04 63 46 89 80 or 06 14 96 71 66.

The ESSOR 63 center is located:
Centre Commercial Croix-Neyrat
"Auchan Nord", 1st floor
Rue du Torpilleur Sirocco
63100 CLERMONT-FERRAND

It is accessible by TRAM A and Bus Line 22 , stop " Hauts de Chanturgue ".

The ESSOR 63 center is open:
- Tuesday afternoon , from 2 p.m. to 5 p.m. ,
- Wednesday , from 9:30 a.m. to 5 p.m.
- Thursday , from 9 a.m. to 5 p.m.

Initial Welcome Interview

After orientation, or when an appointment has been given to me after my visit, I benefit from a First Reception Interview: I am received by a psychologist and possibly a general practitioner, to evaluate my situation and my needs.

Follow-up appointments OR external referral

After my First Welcome Interview, medical follow-up is often offered. I am free to accept it or not.

If the ESSOR 63 center is not the structure best suited to meet my needs, the professionals can offer me other alternatives and direct me towards other systems that will support me.

I may also decide that I prefer to wait before starting a follow-up. In this case, I can reconnect at any time with the center, which will welcome me when I feel ready.

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Proposé par

Responsable

Forum réfugiés

Partenaires

Agence Régionale de Santé Auvergne Rhône-Alpes
Ville de Clermont-Ferrand

Responsable

Forum réfugiés

Partenaires

Agence Régionale de Santé Auvergne Rhône-Alpes

Ville de Clermont-Ferrand