Call number 115.

Someone will answer you.

You will be able to have information on:

• the possibilities of emergency accommodation or day-time stay,
• meal distribution locations,
• care structures (for health),
• the social services of your department.

The 115 takes your contact details and finds out about the places available in your area. In general, the accommodation center that has space will contact you directly.

Depending on your situation, your location and the number of places, you can access different types of accommodation:

• emergency shelters,
• maternal centers for pregnant women and single mothers,
• hostels for young workers,
• homes of migrant workers.

In addition, other help may be offered.

For example, if you are a victim of violence, an appointment at a specialized reception center may be offered to you in addition to emergency accommodation.

In general, emergency shelters cover the most important needs:

• shelter (sleep in warmth)
• meal (food)
• hygiene (shower).

The duration of the accommodation is variable. The objective is to accompany you towards a more sustainable solution (stable accommodation or care structure, social housing), with social workers.

If no accommodation corresponding to your situation can be offered to you, you can assert the right to enforceable accommodation (DAHO).

This procedure makes your accommodation request a priority and therefore gives you a second chance to receive a proposal! Go to this Refugees.info page to find out more.